The training course is intended for professionals and middle managers dealing with complex issues.
Understanding and solving problems is an essential requirement for effective management. Other competencies required from professionals and managers, such as conceptual thinking and use of expertise, cannot deliver results if analytical thinking is weak and lacks depth.
The training provides a framework and tools for systematic problem analysis. The training also provides participants with clear guidance on the identification of problem elements that can be addressed.
You will be able to:
Continue developing your analytical thinking by applying the effective Problem Solving Model
Understand critical points and common mistakes made in the problem-solving process
Use techniques for identifying and evaluating the possible causes of problems, as well as for generating and evaluating solutions to problems.
Understand what kind of attitude is necessary in order to develop analytical thinking to its full potential.
Understand that an effective problem solving attitude involves two key processes – creative thinking (generation of multiple answers to a set problem) and systems thinking (testing the feasibility and usefulness of multiple answers options)
You will be presented with the effective Problem-Solving Model
You will participate in discussions on the typical phases of problem-solving
You will be engaged in group work on a case from your real business practice where you will apply the effective Problem-Solving Model
You will receive feedback on your work.
Creative, critical and analytical thinking
Problem solving model
Priority matrix
Critical vs. non-critical thinking
Process of critical thinking
6 questions of critical thinking
Critical thinking behaviour – styles of critical thinking
Decision making mistakes
6 hats technique
Creativity and innovations
Motivation for innovation
Black box thinking
Innovative techniques