E-learning is a valuable digital tool for self-paced learning delivered via digital devices. E-learnings can be accessed by multiple simultaneous users from any part of the world, at any-time.
E-learning training requires 40-60% less employee time than learning in a traditional classroom setting. It is an effective training method  that does not take too much of your employees’ time. What’s more, it allows your employees to both manage their job responsibilities and take charge of their own upskilling.
PwC’s Academy can develop effective e-learning training courses to meet the training needs of your employees.

Unlock the benefits of e-learning: find out whether you need an e-learning solution!


E-learnings are key when you need to upskill a large group of people at the same time over a long period. They are a great solution when you need to either introduce or resolve a compliance topic or challenge, organize a technical training, introduce a new process or procedure at work, present new legislation topics, organize an employee induction or onboarding training, and in similar situations. Check out this short video and explore the many ways in which e-learning has been used by organisations across different industries!


Risk management training is compulsory for bank employees. Classroom training has proven to be effective in knowledge transfer, but it comes at a cost, and takes up a lot of time from both trainers and employees. Sharing guidelines with employees did not lead to expected results in terms of increasing employee knowledge. PwC has developed an e-learning training course to solve this challenge. With PwC’s e-learning solution, employees have been provided with anytime anywhere learning access. We have been able to test employee knowledge levels, and report on employee performance. Our test results unveil that e-learning raises the level of knowledge among employees while being time and cost-effective.

Shared Service Centres

The effectiveness of a Shared Service Centre depends on how fast an organisation can perform the onboarding of new hires. New hires are traditionally integrated into an organization  through classroom training sessions, and by sharing knowledge of the organisation’s processes and procedures that new hires need to learn. This method is usually overwhelming for newcomers and reading about the organisation’s processes and procedures is not stimulating either. E-learning solves this challenge as it is more engaging. E-learning courses comprise real life examples, questions and case studies so that its content is understood and better memorised.


Due to organizational restructuring, an Insurance Company had to introduce significant changes in the development/sale procedure of one of its key products. It was essential that employees scattered across different worksites were provided with the same aligned information simultaneously, and that they had anytime anywhere access to such information. As the procedure was complicated, it was important to have it presented in a simple and understandable manner. With our e-learning solution we have managed to solve this challenge. Everyone gained knowledge simultaneously, the information was easily accessible and simply presented, and the e-learning content was engaging.

What are the benefits of e-learning for my organization and my employees?

Cost efficient

After initial e-learning development costs, an e-learning training program can be delivered to employees on a large scale with no additional cost.

Time efficient

You will be able to distribute the same content simultaneously to a large number of employees. This is not possible through  traditional classroom-based training, and it is much more engaging than an email or a video message.


The content can be accessed at any time from any location. Learners can pause, stop, rewind, and skim the content. In other words, they can learn at their own pace.


All learners will receive the same, aligned, and consistent information, no matter where they are located or when the information is received.

Measurable results and reporting

E-learnings can incorporate tests. On that account we are able to measure the e-learning outcome, and the knowledge that each participant has gained.  Additionally, we can track participant progress and report back to you. 

Easy to update

When there is a need to implement small changes into the program, there is no need to create an e-learning course from scratch. The changes can be easily incorporated in the existing e-learning program.

How does an e-learning course keep people engaged?

You may be familiar with the traditional 70:20:10 model and recall that individuals obtain 70% of their knowledge from job-related experiences and challenging assignments. Humans are biologically predisposed to develop through experience. Kolb’s theory of experiential learning states that adults learn best when they are engaged in the learning experience instead of memorising facts. By creating an impactful digital experience, we can trigger much of the same learning effects of real experience, engaging people more effectively and increasing learning potential. We use interactive tools to include the learner in the learning process, we create case studies and examples that correlate with the learner’s environment. This approach ensures that the content is better understood and memorised.

What technology and tools do I need for e-learning in my organization?

We develop e-learning programs in a standard e-learning format (SCORM) that can be uploaded to any LMS (Learning Management System) platform. In case you do not have your own platform, you can use PwC’s platform to host your e-learnings. The platform can be designed in accordance with your brand so that your learners have a feeling that they are accessing an internal tool.

What does an e-learning look like?

Have a look at one of our e-learning videos, and you can find many more on PwC's Academy Serbia YouTube channel

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Contact us

Jelena Jovanovic

Jelena Jovanovic

Coordinator, PwC's Academy, PwC Serbia

Tel: +381 11 3302 100