PwC Serbia’s response to the novel coronavirus (COVID-19)


One of PwC Serbia’s (PwC) core values is care; care for our people, our communities and our clients. Therefore, a component of our business continuity efforts is around pandemic planning. We believe pandemic planning and response efforts are a continuous cycle of information sharing and teaming with experts to help prevent, contain and recover from infectious diseases and viruses impacting our people and our clients.

While this coronavirus presents new challenges, PwC’s approach to managing external risks remains the same — including our commitment to the safety of our people and having an open dialogue with internal and external stakeholders.

PwC has a well-established Business Continuity plan which includes pandemic planning to ensure that the firm can respond and operate within a range of scenarios.

With regards to COVID-19, PwC has taken the necessary steps including travel restrictions as well as equipping our staff with tools they need to work remotely to continue to bring value to your organisation.

PwC has taken the following steps to minimise the potential impact:

  • The firm has implemented remote working i.e. working from home. Our staff is equipped with tools they need to work remotely to continue to bring value to your organisation. The working from home policy will remain in place until further notice, as the firm continues to evaluate the situation.
  • The firm has suspended all international and domestic business travel  during the State of Emergency in the Republic of Serbia (until at least 1 May 2020).
PwC’s safeguards:

1. Clients, guests, suppliers and contractors visiting PwC office in Serbia

The Serbian Government advises that anyone who has travelled outside Serbia must isolate themselves and should monitor their health for 14 days, under criminal responsibility.

Regarding those who come from heavily affected areas (Italy, the Swiss Confederation, Iran, Romania, Spain, Germany, France, Austria, Slovenia and Greece), the mandatory self-isolation is 28 days.

We ask that our clients, guests, suppliers and contractors follow this advice to ensure their own safety as well as the safety of our other clients, guests, suppliers and contractors, our people and the public.

2. Working with clients to safeguard the health and safety of our people

PwC requests our clients take their own measures to respond to COVID-19, in accordance with official Serbian Government COVID-19 Guidelines.

If PwC people at client sites are concerned their host client site is not taking sufficient steps to proactively prevent the spread of COVID-19, they should report to their team leader immediately.